Faqs

Frequent answer and question

General question

You typically need your passport (for international flights), a government-issued ID (for domestic flights), your flight ticket or boarding pass, and any necessary visas depending on your destination.

It's recommended to arrive at least 2 hours before domestic flights and 3 hours before international flights to allow time for check-in, security checks, and boarding.

Most airlines allow passengers to choose their seats during the booking process or afterwards through their website or mobile app. However, some budget airlines may charge an additional fee for seat selection.

Baggage allowances vary depending on the airline, ticket class, and route. It's best to check directly with your airline for specific details on baggage allowances and any associated fees for excess baggage.

Regular question

If your flight is delayed or canceled, contact your airline immediately for assistance. They may rebook you on another flight, provide accommodation if necessary, or offer compensation depending on the circumstances.

Most full-service airlines offer complimentary meals and beverages on longer flights, while budget airlines may offer meals for purchase. You can usually check the airline's website or contact them directly to see what amenities are provided on your specific flight.

Many airlines allow pets to travel in the cabin or as checked baggage, but there are restrictions and requirements such as size limits, pet carrier guidelines, and health certificates. It's crucial to check with your airline and review their pet policies before booking your flight.

If you miss your flight due to circumstances within your control (such as arriving late at the airport), you may need to pay a fee to change your booking or purchase a new ticket. If you miss your flight due to airline-related issues (e.g., flight delays or cancellations), the airline may rebook you on the next available flight at no extra cost.

Advance question

Inform your airline of any special dietary requirements or assistance you may need (such as wheelchair assistance or special meals) at least 48 hours before your flight. Airlines can often accommodate these requests but may require advance notice to do so effectively.

Many airlines now offer Wi-Fi on board for passengers, either for free or for a fee. You can check with your airline to see if Wi-Fi is available on your flight and how to access it.

Passengers are allowed to carry small amounts of liquids, gels, and aerosols in containers of 3.4 ounces (100 milliliters) or less per item in their carry-on luggage. These items must be placed in a clear, quart-sized plastic bag and presented separately during security screening.

Airlines offer a range of inflight entertainment options, including seatback screens with movies, TV shows, and games, as well as streaming services accessible via personal devices. Some airlines also provide Wi-Fi for browsing the internet and accessing entertainment platforms during the flight.

img
Contact us 24/7

tollfree-number

icon

Get the latest news and offers

Subscribe to our newsletter

tollfree-number